Privacy Policy

Last Updated: June 2025

Solar Solution Pakistan is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address provided through contact forms or service inquiries.
• Technical Information: IP address, browser type, pages visited, and time spent on our website (collected automatically via cookies).
• Project Information: Details about your location, electricity usage, and roof specifications shared during site assessments.

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries and provide quotations
• Process and fulfil service agreements
• Send relevant updates about your project or our services
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Project-related data may be retained for warranty and after-sales support purposes.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent for marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

For privacy-related concerns or requests, please contact us:

• +92-21-34818449 | +92-321-8794142
• solarsolutionpakistan@gmail.com
• C-2/1, Ground Floor, Gulshan-e-Iqbal, Block III, Karachi-75300